Announces New Customer Service Initiative

LOS ANGELES, CA - August 16, 2006 - Los Angeles-based, the world-leader in Performance Web Hosting, today announced its new customer service initiative to increase all measures to provide the best quality service for their customers. Since their August 7th launch, has already seen huge improvements with significant drops in wait times, abandoned calls and pending e-mail tickets.

The recent efforts includes doubling in size for both Customer and Technical Support Centers, which offers live phone support 24 hours a day, 7 days a week, 365 days a year. In addition, the Technical Support Live Chat is also available 24 hours a day, as well as an increase in resources to their E-mail Ticket Center that guarantees a response to all inquiries within 4 hours during peak hours.

"Our customers spoke and we listened," said Ben R. Neumann, President and CEO of "Customer service plays a huge role in the reputation and value of a Web hosting company and is something that will set apart from other Web hosting providers. This push comes in conjunction with a series of other improvements we are implementing. Check back within the next several weeks and you"ll see a revamped!"

Information about, the company"s services and Web hosting packages starting at only $6.95 per month is available at their Web site ( or by calling 877-2-GLOBAT.

About Globat, LLC.

Globat, LLC ( is one of the most established Web hosting companies in the United States, offering affordable, quality Web hosting solutions to nearly 100,000 customers worldwide. founder Ben R. Neumann, a two-time Entrepreneur of the Year award nominee, is a pioneer of the budget Web hosting industry since his start in 1994, when he founded, which was later sold in 1998. With its unprecedented combination of low prices, high performance and dedicated 24/7/365 customer service, continues to be the frontrunners of the hosting industry. The company is privately held and headquartered in Los Angeles, California.

Media Contact:
Justin Reynolds
Globat Web hosting